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Lifetime Warranty

When you shop at DTalles, you are investing in real quality. We stand behind every gram we sell.

Metal Authenticity

We guarantee for life that your piece is Solid 14k Gold. If at any time, through professional testing, the metal is found not to meet karat standards (14k/585), we will replace the piece or refund 100% of your money.

Never fades • Never tarnishes

Manufacturing Defects

We cover any structural or assembly defects during the first 30 days. Defective clasps, poorly soldered links, or loose stones (in factory settings) will be repaired free of charge.

warning Exclusions

Our warranty does not cover damage caused by normal daily wear, accidents, or negligence. This includes:

Chains stretched or broken from pulling.
Dents or scratches from impact.
Lost stones from knocks (after 30 days).
Pieces repaired by unauthorized third parties.

Need to submit a warranty claim?