Frequently Asked Questions
We have compiled our customers' most common questions. If you can't find your answer, contact us.
Is the jewelry made of authentic gold? expand_more
Absolutely. At DTalles Jewelry we guarantee that all our pieces are Solid 14k Gold. We do not sell plated or 'gold filled' items. Each piece comes with its authenticity stamp and a lifetime warranty on the metal quality.
Do you ship across the United States? expand_more
Yes, we offer safe and insured shipping to all US states. We work with USPS and UPS to ensure your order arrives on time and in perfect condition.
How long does it take for my order to arrive? expand_more
Orders are processed within 24-48 business hours. Standard shipping usually takes 3-5 business days, while express shipping can arrive in 1-2 days depending on your location.
Do you offer financing? expand_more
Yes, we offer financing options through Affirm and other providers, allowing you to pay for your jewelry in comfortable installments.
Do you have a physical store? expand_more
Yes, we are located in Miami, Florida. You can visit us at 3949 NW 7th St d, Miami, FL 33126 to see our collection in person.
What is the return policy? expand_more
We accept returns and exchanges within the first days after your purchase, provided the piece is in its original, unworn condition. Please see our Return Policy page for specific details.